Right click on tray icon of Sync My iTunes and click "Wired Connection Sync" System Settings -> Storage and access -> USB connections -> "Auto Detect"ģ) Blackberry link must be installed on the computer so that the Z and Y drive could be detected. You can check this from System Settings -> Storage and access -> USB Mass storage -> OFFĪlso,please set "USB connections" to "Auto Detect" from Hence make sure you have given that permission.(from Settings -> Security & Privacy -> Application Permissions-> Sync My iTunes ->Shared Files access > ON)ģ) Make sure you have turned off USB mass storage in Phones setting. Ģ) The app needs access to Shared Files and BBM. (Note : Playbook Users or users trying to sync using Wi-Fi could go to the help page :ġ) You must have QuickTime installed on computer for the server to work. Thank You for installing Sync My iTunes.In this help page we will tell you how to configure Wired Connection in 4 easy steps.We recommend that you Sync using Wired Connection.It is faster,accurate and works with works without any connection problems.
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